This program has had a thorough beneath the surface re-work so that under most circumstances it will be substantially faster than previous versions.

Extra vehicle associated actions have been added to the list of standard retentions available. The extra actions cover follow up of vehicle quotation, order and interest. We have also added an action to remind customers of vehicle handovers.

In order to accommodate the extra actions it has been necessary to update information held about previous retention actions undertaken.

• This update will involve a file conversion, which will run once only: the first time Platinum is used after this update. It may take some time, depending on how heavily the relevant area of the system is used, but will only be necessary the first time you use the software after this update.